?Frequently Asked Questions
How do you guarantee product quality?
We ensure quality through a strict process: always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
What types of machinery do you offer?
Our product range includes Crawler Excavators, Dust Removal Equipment, Hydraulic Scissor Lifts, Copper Wire Granulators, Pile Breaking Machines, and Power Trowels.
What are the accepted delivery terms and payment methods?
We accept various delivery terms including FOB, CIF, and EXW. Payments can be made via T/T or L/C in multiple currencies such as USD, EUR, JPY, AUD, HKD, GBP, and CNY.
Which regions do you export to?
Our products are exported globally to over 50 countries and regions, including Europe, America, Southeast Asia, and Africa.
Are your products certified for international markets?
Yes, our equipment, such as the micro excavators, comes with CE certification to meet international safety and quality standards.
What languages does your support team speak?
Our professional service team is proficient in English, Chinese, Japanese, German, and French to assist customers worldwide.
BTEra Excavator
