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Frequently Asked Questions
How long is the validity of your quotation?
Generally, our price is valid within one month from the date of quotation. The price may be adjusted appropriately according to raw material fluctuations and market changes.
What is the standard delivery time?
The delivery time is approximately 15 working days. During peak seasons, production time may be extended.
What payment terms do you accept?
We normally accept T/T, L/C, and other standard international payment methods.
Do your products have CE certification?
Yes, most of our products are CE certified to meet international safety and quality standards.
How do you ensure product quality?
A final inspection is always strictly carried out before shipment to ensure the highest quality standards.
Is installation support provided?
We provide professional installation videos and comprehensive manuals to illustrate the equipment setup process.
BTEra Excavator
